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Sushi Clerk - Full Time
Category: Retail
  • Your pay will be discussed at your interview

Job code: lhw-e0-90624573

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Hy-Vee Food Stores

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  Job posted:   Thu Jun 7, 2018
  Distance to work:   ? miles
  9 Views, 0 Applications  
Sushi Clerk - Full Time
Job Title: Sushi Clerk FLSA: Non-Exempt

Department: Asian Revision Date: 05/2018

General Function:

As a Sushi Clerk, this position will be responsible for filling customer orders, handling food in a safe manner, ordering and receiving products, making sure orders are correct, and labeling, dating, and putting product away. Additionally you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.

Reporting Relations:

Accountable and Reports to: Store Director; Assistant Director; Store Operations, Perishables, and Health Wellness Home; Food Service Director; Asian Department Manager; Assistant Asian Department Manager; Assistant Managers

Direct Reports: None

Primary Duties and Responsibilities:

+ Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.

+ Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.

+ Makes an effort to learn customers' names and to address them by name whenever possible.

+ Assists customers by: (examples include)

+ escorting them to the products for which they're looking

+ securing products that are out of reach

+ loading or unloading heavy items

+ making note of and passing along customer suggestions or requests

+ performing other tasks in every way possible to enhance the shopping experience

+ Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders.

+ Takes customer orders at the Chinese Express counter.

+ Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.

+ Reviews orders for the day.

+ Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.

+ Reviews the status and appearance of the food for freshness.

+ Ensures that an adequate food supply is ready and on hand and develops or follows a production list.

+ Anticipates product needs for the department on a daily basis.

+ Prepares, finishes, and replenishes product as necessary.

+ Pulls product from cooler/freezer for preparation.

+ Checks in product and puts product away

+ Removes trash in a timely manner.

+ Adheres to company policies and individual store guidelines.

+ Reports to work when scheduled and on time.

Secondary Duties and Responsibilities:

+ Washes dishes as necessary.

+ Orders product and supplies as necessary.

+ Prices product for customers as necessary.

+ Delivers orders as needed

+ Assists in other areas of store as needed.

+ Performs other job-related duties and special projects as required.

Education and Experience:

High school or equivalent experience with Food Safety Certification and six months or more of similar or related experience.

Physical Requirements:

+ Must be physically able to exert up to 50 pounds of force occasionally; exert up to 20 pounds of force frequently; and exert 10 pounds of force constantly to move objects.

+ Visual requirements include vision from 20 inches or less to more than 20 feet with or without correction, depth perception, and field of vision

+ Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

Knowledge, Skills, Abilities and Worker Characteristics:

+ Must have the ability to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables.

+ Ability to do simple addition and subtraction; copying figures, counting and recording.

+ Possess the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.

Working Conditions:

This position is continually exposed to raw fish, flour, dust, noise, and temperature extremes. There is occasional exposure to cleaning chemicals/solvents. This is a fast paced work environment with significant pressure.

Equipment Used to Perform Job:

Scale, shrink wrap machine, Telexon re-ordering machine, walk in cooler, knives and serving cases.


Has daily contact with internal customers and the general public. Has weekly contact with suppliers/vendors. Has contact with Federal/State Governmental or Regulatory Agencies as necessary.

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