Job Actions

Job Information

Sushi Clerk - Full Time
OTTUMWA IA 52501
Category: Retail
  • Your pay will be discussed at your interview

Job code: lhw-e0-90624573

Company Profile

Hy-Vee Food Stores

Contact Company


Local Information

Laugh while you Look

Sponsored Ads

Summary

  Job posted:   Thu Jun 7, 2018
  Distance to work:   ? miles
       
  1 Views, 0 Applications  
 
Sushi Clerk - Full Time
Job Title: Sushi Clerk FLSA: Non-Exempt


Department: Asian Revision Date: 05/2018


General Function:


As a Sushi Clerk, this position will be responsible for filling customer orders, handling food in a safe manner, ordering and receiving products, making sure orders are correct, and labeling, dating, and putting product away. Additionally you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.


Reporting Relations:


Accountable and Reports to: Store Director; Assistant Director; Store Operations, Perishables, and Health Wellness Home; Food Service Director; Asian Department Manager; Assistant Asian Department Manager; Assistant Managers


Direct Reports: None


Primary Duties and Responsibilities:



+ Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.


+ Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.


+ Makes an effort to learn customers' names and to address them by name whenever possible.


+ Assists customers by: (examples include)




+ escorting them to the products for which they're looking


+ securing products that are out of reach


+ loading or unloading heavy items


+ making note of and passing along customer suggestions or requests


+ performing other tasks in every way possible to enhance the shopping experience




+ Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders.


+ Takes customer orders at the Chinese Express counter.


+ Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.


+ Reviews orders for the day.


+ Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.


+ Reviews the status and appearance of the food for freshness.


+ Ensures that an adequate food supply is ready and on hand and develops or follows a production list.


+ Anticipates product needs for the department on a daily basis.


+ Prepares, finishes, and replenishes product as necessary.


+ Pulls product from cooler/freezer for preparation.


+ Checks in product and puts product away


+ Removes trash in a timely manner.


+ Adheres to company policies and individual store guidelines.


+ Reports to work when scheduled and on time.



Secondary Duties and Responsibilities:



+ Washes dishes as necessary.


+ Orders product and supplies as necessary.


+ Prices product for customers as necessary.


+ Delivers orders as needed


+ Assists in other areas of store as needed.


+ Performs other job-related duties and special projects as required.



Education and Experience:


High school or equivalent experience with Food Safety Certification and six months or more of similar or related experience.


Physical Requirements:



+ Must be physically able to exert up to 50 pounds of force occasionally; exert up to 20 pounds of force frequently; and exert 10 pounds of force constantly to move objects.


+ Visual requirements include vision from 20 inches or less to more than 20 feet with or without correction, depth perception, and field of vision


+ Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.



Knowledge, Skills, Abilities and Worker Characteristics:



+ Must have the ability to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables.


+ Ability to do simple addition and subtraction; copying figures, counting and recording.


+ Possess the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.



Working Conditions:


This position is continually exposed to raw fish, flour, dust, noise, and temperature extremes. There is occasional exposure to cleaning chemicals/solvents. This is a fast paced work environment with significant pressure.


Equipment Used to Perform Job:


Scale, shrink wrap machine, Telexon re-ordering machine, walk in cooler, knives and serving cases.


Contacts:


Has daily contact with internal customers and the general public. Has weekly contact with suppliers/vendors. Has contact with Federal/State Governmental or Regulatory Agencies as necessary.


More Information »